Effective Date: [I30/08/2025]
Welcome to Reformer Pilates. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General Information
Company Name: Reformer Pilates
Registered Address: 17 Coniston Road, Preston, PR2 8AX, UK
Email: info@reformerpilates.co.uk
Phone: 07305075389
2. Products and Services
We offer a range of Pilates equipment and accessories for sale through our website. All products are subject to availability, and we reserve the right to discontinue or modify any product or service without prior notice.
3. Orders and Payment
Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
Pricing: Prices are listed in GBP and include VAT unless otherwise stated. Shipping costs are additional and will be calculated at checkout.
Payment Methods: We accept various payment methods, including credit/debit cards and PayPal. Payment is due at the time of order.
4. Shipping and Delivery
Shipping: We offer shipping within the UK and internationally. Shipping costs and delivery times will vary based on the destination.
Delivery Times: Estimated delivery times are provided at checkout. While we strive to meet these estimates, delays may occur due to unforeseen circumstances.
Risk of Loss: Title and risk of loss for products pass to you upon delivery to the carrier.
5. Returns and Refunds
Returns: We accept returns within [Insert Number] days of delivery. Products must be unused, in original packaging, and in resalable condition.
Refunds: Refunds will be processed to the original payment method within [Insert Number] days of receiving the returned product.
Exceptions: Certain products, such as custom orders or hygiene-sensitive items, may not be eligible for return.
6. Warranty
Warranty Period: Our products come with a warranty period of [Insert Number] years from the date of purchase.
Coverage: The warranty covers defects in materials and workmanship under normal use.
Exclusions: The warranty does not cover damage resulting from misuse, accidents, or unauthorized repairs.
7. Limitation of Liability
To the fullest extent permitted by law, Reformer Pilates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or services.
8. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to Terms
We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page with an updated effective date.