At Reformer Pilates UK, we aim to deliver your order quickly and reliably so you can start enjoying your Pilates journey without delay.
Delivery Times
• All orders are dispatched within 1 working day after payment is confirmed.
• Standard delivery takes 2–4 working days.
Delivery Charges
• Free UK Mainland Delivery is included with all Pilates machines.
• For accessories and smaller items, delivery charges (if applicable) will be calculated at checkout.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow your delivery every step of the way.
Delivery Area
We currently deliver to UK mainland addresses only. For customers in remote locations (e.g. Scottish Highlands, Northern Ireland, or islands), please contact us before placing your order to confirm availability and delivery times.
Missed Deliveries
If you are not at home when delivery is attempted, our courier will leave instructions to rearrange delivery or collect from a local depot.
Damaged or Missing Items
If your item arrives damaged or incomplete, please notify us within 48 hours of delivery at info@reformerpilates.co.uk so we can resolve the issue promptly.
Questions?
If you have any questions about your delivery, please get in touch with our customer care team at info@reformerpilates.co.uk