Billing Terms & Conditions
These Billing Terms & Conditions outline how payments are processed and managed at Reformer Pilates UK. By placing an order on our website, you agree to the following terms.
1. Payment Methods
We accept:
• Credit & Debit Cards – Visa, MasterCard, American Express
• PayPal
• Apple Pay & Google Pay
All payments must be made in full before orders are dispatched.
2. Currency
• All transactions are processed in GBP (£).
• If you are purchasing from outside the UK (where available), your bank or payment provider may charge additional fees.
3. Order Confirmation
• After successful payment, you will receive an order confirmation email.
• If payment cannot be processed, your order will not be completed.
4. Billing Accuracy
You agree to provide current, complete, and accurate billing information for all purchases.
• Incorrect details may delay or prevent order processing.
• If fraudulent, unauthorized, or illegal activity is suspected, we reserve the right to cancel the order and notify the relevant authorities.
5. Pricing
• All prices are displayed in GBP (£) and include VAT (where applicable).
• We reserve the right to update prices at any time. However, once your order is confirmed, the price you paid will remain unchanged.
6. Refunds & Returns
• Refunds are processed in line with our [Returns & Refunds Policy].
• Approved refunds will be credited to the original payment method within 5–7 working days.
7. Failed or Declined Payments
• If your payment is declined, please check with your bank or payment provider.
• Orders will not be shipped until full payment has been received.
8. Contact Information
For any billing-related queries, please contact us