Privacy Policy
Effective Date: [30/08/2025]
At Reformer Pilates, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect personal information that you provide to us, such as:
Contact Information: Name, email address, phone number
Billing Information: Credit card details and billing address
Shipping Information: Delivery address
Account Information: Username and password (if you create an account)
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Improve our website and services
- Send promotional emails and newsletters (if you have opted in)
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors and shipping companies. These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored in secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccuracies in your information
- Request deletion of your personal information, subject to certain exceptions
To exercise these rights, please contact us at info@reformerpilates.co.uk.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences. You can choose to accept or decline cookies through your browser settings.
7. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.